Shipping Methods

Normal shipping within the US will be done through either the USPS First Class or Priority Mail services, or UPS ground. If an order needs to be expediated, the additional cost of shipping overnight or two-day will be paid in full by the customer.

Returns

Because of the nature of handmade items, custom plushies CANNOT be returned. If you are not satisfied with the product, do reach out, and we will see what can be done to help.

If an item does arrive damaged, contact us, and we can arrange a refund. Because this is a small business just starting out, we will not be able to provide a return label, and will ask that returns be sent at the buyer’s expense.

That being said, we hope that you enjoy your purchases, and thank you for supporting a small business!